Frequently Asked Questions
SHIPPING
What Shipping Methods Are Available?
We despatch books by Courier and Registered Post. The details of online product like online magazine or mock test shall be sent in your email id in 24 hours after order.
Do You Ship Internationally?
Yes we ship Internationally. Separate postal charges is applicable for dispatch in International destination. Please send a email at insurance.kolkata@gmail.com to get a quote about the actual postal charges
How Long Will It Take To Get My Package?
Usually it takes 3-5 days to deliver the packet by courier. However in case of remote locations it may require more time. In case of dispatch by registered post the delivery time may extend to 5-10 days.
PAYMENT
What Payment Methods Are Accepted?
Payment Options
1. You can Pay by Gpay, Paytm to our account. Click here to pay: https://sashipublications.com/payment-options/
Is Buying On-Line Safe?
We use HTTPS (Hypertext Transfer Protocol Secure) to provide buyers a safe buying experience. We use reputed payment gateways CCAvenue and Paytm for payment processing which are very secure and reputed.
Order & Retunrs
How do I place an Order?
You can place order online by Debit Credit cards/UPI payment any digital mode, Online transfer or send cheque/DD by post. You can also make payment by Paytm
How Can I Cancel Or Change My Order?
In case of duplicate order by mistake in the same time, you can send us a email to cancel duplicate order. In case of order of wrong book/product by mistake you can inform us by email/phone to change the order
Do I need an account to place an order?
It is better if you register at our website before making payment. This will help you to track products and get cashback, view rewards points on purchase of products. Otherwise you can also make payment through Guest checkout or direct link on all books/mock test
How Do I Track My Order?
You can track order on the website of the courier through which books are despatched. We will give you the courier name and tracking id.
How Can I Return a Product?
In case of defective product you can return the product for replacement